Privacy policy

PRIVACY POLICY

Last updated: June 2026

NEXA STEP ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit or make a purchase from our website.

Website: nexastep.shop

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, we may collect certain information automatically, including:

  • IP address

  • Browser type

  • Device information

  • Time zone

  • Website usage data

  • Cookies and similar technologies

When you place an order, we may collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information

  • Order details

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate with you regarding purchases

  • Improve our website, products, and services

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Send promotional communications when permitted by law

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website functionality

  • Remember user preferences

  • Analyze website traffic

  • Measure advertising performance

  • Enhance user experience

You may disable cookies through your browser settings, although some website features may not function properly.

4. Sharing of Information

We may share your information with trusted third parties that help us operate our business, including:

  • Payment processors

  • Shipping providers

  • Analytics services

  • Marketing platforms

  • Technology and hosting providers

We do not sell your personal information.

We may also disclose information when required by law or to protect our rights and interests.

5. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services

  • Fulfill contractual obligations

  • Resolve disputes

  • Comply with legal requirements

6. Data Security

We implement reasonable technical and organizational measures designed to protect your information against unauthorized access, loss, misuse, or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

7. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access to your data

  • Correction of inaccurate information

  • Deletion of personal data

  • Restriction of processing

  • Data portability

  • Withdrawal of consent where applicable

To exercise any of these rights, please contact us.

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites.

We encourage users to review the privacy policies of any third-party websites they visit.

9. Children's Privacy

Our website is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Changes become effective immediately upon publication on this page.

11. Contact Information

If you have questions about this Privacy Policy or how your data is handled, please contact us:

NEXA STEP Customer Support

Website: nexastep.shop

Email: support@nexastep.shop