Terms of service

TERMS OF SERVICE

Last updated: June 2026

Welcome to NEXA STEP. These Terms of Service govern your use of our website and the purchase of products offered through our online store.

Website: nexastep.shop

By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

1. General Conditions

By using this website, you confirm that you are at least the age of majority in your jurisdiction or that you have obtained permission from a parent or legal guardian.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Services

We make every effort to display product descriptions, images, and information as accurately as possible.

However, we do not guarantee that all descriptions, images, pricing, or other content are completely accurate, current, or error-free.

We reserve the right to:

  • Modify product information at any time.

  • Limit quantities available for purchase.

  • Discontinue products without prior notice.

  • Refuse or cancel orders when necessary.

3. Pricing and Payments

All prices displayed on the website are shown in the applicable currency and may be changed without notice.

By placing an order, you agree to provide accurate and complete payment and billing information.

Orders may be canceled if payment cannot be verified or processed successfully.

4. Order Acceptance

After placing an order, you will receive an order confirmation email.

Receipt of an order confirmation does not guarantee acceptance of the order.

We reserve the right to refuse, limit, or cancel any order at our sole discretion.

5. Shipping and Delivery

Delivery times displayed on the website are estimates only.

NEXA STEP is not responsible for delays caused by:

  • Shipping carriers

  • Customs procedures

  • Weather conditions

  • Force majeure events

  • Other circumstances beyond our reasonable control

Risk of loss and ownership transfer to the customer upon delivery.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms of Service.

Customers should review the Return & Refund Policy before making a purchase.

7. Intellectual Property

All content available on this website, including but not limited to:

  • Logos

  • Images

  • Text

  • Product descriptions

  • Graphics

  • Website design

is the property of NEXA STEP or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

8. Prohibited Uses

You agree not to use the website:

  • For unlawful purposes.

  • To violate any applicable law or regulation.

  • To transmit malicious software or harmful code.

  • To interfere with the security or operation of the website.

  • To engage in fraudulent or deceptive activities.

Violation of these provisions may result in termination of access to our services.

9. Limitation of Liability

To the fullest extent permitted by law, NEXA STEP shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use of the website.

  • Purchase or use of products.

  • Service interruptions.

  • Errors or inaccuracies on the website.

Our total liability shall not exceed the amount paid by the customer for the relevant order.

10. Third-Party Services

Certain services available through our website may be provided by third parties.

We are not responsible for the content, policies, or practices of third-party websites, services, or providers.

11. Changes to These Terms

We reserve the right to update, modify, or replace these Terms of Service at any time.

Changes become effective immediately upon publication on this website.

Continued use of the website constitutes acceptance of the updated Terms.

12. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws applicable in the jurisdiction where the business operates, without regard to conflict of law principles.

13. Contact Information

Questions regarding these Terms of Service may be directed to:

NEXA STEP Customer Support

Website: nexastep.shop

Email: support@nexastep.shop